1. Refund Policy
We want you to be completely satisfied with your e-book purchase from The Wisdom Seeker. If you encounter any issues or believe that you are eligible for a refund, please review our refund policy below.
1.1 Eligibility for Refund
You may be eligible for a refund if:
a. You experience technical issues that prevent you from accessing or enjoying the e-book content.
b. You receive a damaged or incomplete e-book file.
1.2 How to Request a Refund
To request a refund, please follow these steps:
a. Contact our Customer Support Team at [support@thewisdomseeker.com] within 30 days of your purchase. b. Provide your order number, a detailed description of the issue, and any relevant evidence, such as screenshots or error messages.
1.3 Refund Process
Once we receive your refund request and determine that you are eligible for a refund, we will:
a. Review the provided information and evidence. b. Process your refund within 10 business days. c. Send you a confirmation email once the refund is initiated.
1.4 Refund Method
Refunds will be issued to the original payment method used for the purchase.
2. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at:
The Wisdom Seeker Email: info@thewisdomseeker.com
Our Customer Support Team is available to assist you during our regular business hours.
4. Updates to the Policy
The Wisdom Seeker reserves the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
By making a purchase on The Wisdom Seeker website, you acknowledge and agree to abide by the terms and conditions outlined in this Cancellation & Refund Policy.
Thank you for choosing The Wisdom Seeker. We appreciate your trust in our e-books, and we are committed to providing you with an exceptional reading experience.